If you experience any damage to your sunglasses that is considered to be covered by our warranty, you can contact our customer service team by submitting a request below or e-mail us at support@monokel-eyewear.com to receive further help.
To ease and expedite the process, please include the following info when contacting us:
- Order number (If your sunglasses are a gift you will need to contact the person who purchased them for you to receive the proof of purchase)
- Pictures of the sunglasses and the damage
- Receipt (If your sunglasses were purchased from an authorized reseller who you are unable to contact directly)
Your current address info:
- First and Last name
- Street address
- Postal code
- City, State
- Country
- Telephone number