Orders to the US:
We will charge 100USD if you refuse to pay for customs or import charges and your order is returned to us. The fee + return cost will be deducted from the refunded amount once we have received the shipment back at our warehouse.
Orders to the Rest of the world:
We will charge 25€/25USD/25GBP if you refuse to pay for customs or import charges and your order is returned to us. The fee + return cost will be deducted from the refunded amount once we have received the shipment back at our warehouse.
If you change your mind about things you ordered contact us at support@monokel-eyewear.com immediately. You still have to collect your package and return it back to us.