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  1. Monokel Eyewear
  2. Ordering and Delivery

Ordering and Delivery

Shipping

  • What if I refuse to pay import charges?
  • What delivery options do you offer?
  • What are your processing and delivery times?
  • What are your shipping costs?
  • I am wondering about customs and import charges related to my order?

Order status

  • What's the status of my order and how do I track the shipment?

Ordering

  • I would like to buy a pair of sunglasses but prefer a different lens color. What can I do?
  • I am looking for a sunglasses style which is no longer available on your website. What can I do?
  • I would like to buy a pair of sunglasses but they are currently sold out. What can I do?

Changing or cancelling my order

  • Can I change my order?
  • Can I change the delivery address on my order?
  • I changed my mind. Can I cancel my order? 
  • What if I don’t accept/collect my order?
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